Protect brand reputation.

Boost revenue potential.

Rest Easy.

Why RealDecoy?

Providing the mission-critical monitoring, diagnostic, proactive issue resolution, deployment management and emergency support you need.
Top B2B and B2C brands trust RealDecoy. Clients span education, government, healthcare and retail.
Delivering expert support for WCMS and e-commerce implementations.
Over 40 certified Endeca specialists ready to apply unmatched strategic counsel and technical execution.

Managed Application Services

Performance Monitoring


Solution monitoring around the clock.

Early problem identification and resolution.

Trend detection, facilitate capacity planning.

Ongoing Support


Minor or major enhancements.

Version upgrades.

Defect fixes.

Emergency Support


24/7 response for any failure condition.

Incident resolution and recovery.

Deployment Services


Controlled release of software changes.

Pre-launch testing and roll back strategies.

Maintenance Activities


Hosting provider coordination and planning.

Supporting change management activities.

Proactive improvement planning.

Assessing current or proposed solutions.

Disaster recovery, backup planning.

Solution redundancy, capacity planning.

Rest easy tonight with our managed application services.

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