Investigating the issues that will influence your project is a vital part of our process. Often our clients come to us knowing exactly what they need, but when you don’t know, we have the resources to help.
RealDecoy can undertake any number of investigative processes to determine the best course of action. Investigations are generally broken into two core components, environmental scans and site audits.
Environmental Scan
The Environmental Scan allows us to determine the influencing factors for the project from both external and internal points of view. Depending upon the activities undertaken, this will enable us to determine your audience, their expectations and the external and internal challenges you face. This can be accomplished through the use of many different processes including:
- Site analytics review ,
- Competitive analysis,
- Current architecture evaluation
- Heuristic evaluation, and,
- User surveys.
Business Requirements Definition
The Business Requirements Definition enables us to better understand your true business needs and ensure that whatever solution is planned and developed ultimately addresses those needs. There are numerous activities that can be done during this phase in order to uncover your requirements, including:
- Discovery sessions,
- Stakeholder interviews and
- Use case definitions
Systems Audit
A Systems Audit involves investigating your existing internet or intranet site or web application using:
- Technology audits,
- Usability Testing, and,
- Critical incident reviews.
